Privacy Policy

1. Introduction

Welcome to [Your App Name] ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect personal information when you use our doctor-patient platform, including our mobile applications for iOS and Android and our web-based services. We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and, where applicable, the Health Insurance Portability and Accountability Act (HIPAA).

2. Information We Collect

• Personal Information: Name, contact details (email, phone number), date of birth, gender, and account credentials.
• Health Information (if applicable): Medical history, symptoms, prescriptions, and other relevant health data provided by patients or doctors.
• Usage Data: Log data, IP addresses, device type, browser type, and usage patterns.
• Payment Information: If applicable, payment details for transactions processed securely via third-party payment providers.
• Cookies and Tracking Technologies: To enhance user experience and for analytics.

3. How We Use Your Information

We use the collected information to:

• Provide and improve our doctor-patient services.
• Facilitate appointments, consultations, and communication between users.
• Ensure security and prevent unauthorized access.
• Comply with legal and regulatory requirements.
• Enhance user experience through personalized features and analytics.
• Process payments securely (if applicable).

4. Data Sharing and Disclosure

We do not sell or rent personal data. We may share information:

• With healthcare professionals for the provision of services.
• With third-party service providers (e.g., payment processors, cloud storage) under strict confidentiality agreements.
• As required by law, such as responding to legal requests or regulatory requirements.
• In case of business transfers (e.g., mergers, acquisitions) with appropriate safeguards.

5. Data Security

We implement technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. While we take security seriously, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

7. Your Rights and Choices

Depending on your location, you may have rights under GDPR and other data protection laws, including:

• Accessing, correcting, or deleting your personal data.
• Objecting to or restricting certain processing activities.
• Withdrawing consent for processing (where applicable).
• Data portability rights.
• Filing a complaint with a relevant data protection authority.

For requests, contact us at [Your Contact Email].

8. HIPAA Compliance (if applicable)

If our services involve the collection or processing of Protected Health Information (PHI) under HIPAA, we adhere to HIPAA regulations regarding data security, confidentiality, and access controls.

9. Third-Party Links and Services

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage users to review their privacy policies.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." Continued use of our services constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

• FastHealth
support@fasthealth.app